Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

🧵 About Pehanoge

Pehanoge is a fashion brand offering stylish, comfortable, and quality apparel designed for everyday wear — blending contemporary design with reliable comfort.

We focus on quality fabric, modern fits, and thoughtful design that stays true to real-life wearability — not just trends.

Our products are designed with care and attention to detail. We partner with trusted manufacturers to bring those designs to life with quality and consistency.

Yes — we’re gradually incorporating more sustainable and responsibly sourced fabrics into our collections as part of our commitment to better practices.

Pehanoge was built to offer easy-to-wear fashion without compromising on quality or comfort. Our mission is to make clothes that people actually love to wear, every day.

🛍 Ordering & Shopping

Browse our products, choose sizes/colors, add to cart, and complete checkout with your preferred payment method. You’ll receive order confirmations via email/SMS.

No — you can checkout as a guest. However, creating an account helps you track orders, save addresses, and access order history.

Each product page includes a detailed size chart. We recommend checking it before purchase to find your best fit.

Yes — on product pages, click Notify Me or sign up with your email, and we’ll alert you when it’s back in stock.

Yes — at checkout you can include notes or gift messages where available.

💳 Payments & Checkout

We accept major credit/debit cards, UPI, net banking, wallets, and other popular local payment options for seamless checkout.

Absolutely. Our checkout uses secure, encrypted payment gateways — your data is never stored in plain text on our servers.

Enter your coupon code in the promo field on the cart/checkout page before you pay — you’ll see the discount applied instantly.

Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.

🚚 Shipping & Delivery

We offer standard and express delivery. Times vary by location but typically range from 3–7 business days for standard shipping.

Yes — free shipping is available on qualifying orders (check current thresholds during checkout).

Orders can be modified or canceled within a short window (before processing/shipment). Contact our support team asap with your order ID.

Once shipped, you’ll receive a tracking link via email/SMS. You can also check status in your Pehanoge account.

🔄 Returns & Exchanges

We offer hassle-free returns/exchanges within 7 days from delivery if the item is unused, unwashed, and with tags attached.

Check more information about return and replacement policy.

Go to our Returns Portal (link on site or email us), enter your order details, choose a reason, and schedule a pickup or drop-off (as available).

Return shipping charges depend on your location and the reason for return. If the item is defective/incorrect, we cover the return cost.

Refunds are processed once we receive and inspect your return. Typically it takes 5–7 business days to reflect in your account, depending on payment method.

Contact customer support with photos and order details. We will replace or refund the item promptly.

Shopping Cart
Your cart is currently empty!.

You may check out all the available products and buy some in the shop.

Continue Shopping
Add Order Note
Estimate Shipping